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(+30) 22410 500 275
We are wherever you are.
We aren’t fans of traditional offices and waiting lines. As a Digital-First team, we are designed to be right where you need us, directly on your mobile device. Despite our digital nature, our base remains steady. The heart of our IT operations beats in Rhodes, at our offices in the center of picturesque Kremasti. We are 30 minutes from Rhodes Town, but also… 45 minutes from Athens (because we travel to our destinations!). Because as much as we love the cloud, some tasks require our physical presence and personal care.
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2 Tier Support Layers
At Gotixy, we define reliability by the speed of recovery, not just the absence of errors. Combining AI automation with a "Human-in-the-Loop" philosophy, we maintain a global Gold Standard in security with a transaction dispute rate below 0.1%. Our multi-tier support system ensures zero waiting time through immediate phone response and a smart call-back service, while 94% of complex issues are resolved by our team within 60 minutes. We act as the ultimate bonding agent between providers and travelers—eliminating financial risk for the former and uncertainty for the latter.
Why Contact Us
Whether you need help with a booking or information about our digital guides, our support team is ready to assist you with the speed of our cloud infrastructure, using whichever communication channel you prefer.
Contact Details
B2B Inquiries: rafail@gotixy.com
Activities : themis@gotixy.com
Direct Contact: WhatsApp / Viber / SMS: +30695 573 3068
Landline: 2241 500275
Headquarters & IT Operations: 16 Diagoridon St., Kremasti, 85104, Rhodes, Greece.
Organization Website: www.gotixy.com






